ban88's Privacy Policy

Section 1

Introduction & Commitment

Last Updated: January 2026

ban88 places the highest importance on the privacy of players in Bangladesh. We believe that protecting every user's personal information is a fundamental responsibility. In this privacy policy, we have explained in detail how ban88 collects your information, the purposes for which it is used, how long it is stored, and under what circumstances it may be shared with third parties.

By registering on our platform or using any of our services, you are giving your consent to the terms of this policy. We may update this policy from time to time; after each update, the date at the top of the policy will be changed and you will be notified if necessary.

Section 2

What Information We Collect

ban88 collects only the information that is necessary to provide our services, ensure security, and meet legal obligations. The categories of information collected are described below:

2.1 Registration and Identity Information

When you create an account on ban88, we collect the following information:

• Full name and date of birth (age verification: 21 years or older)
• Mobile number and email address
• Preferred username and password (stored in encrypted form)
• Details of documents required for identity verification (where applicable)

2.2 Financial Transaction Information

We collect financial information to process deposits and withdrawals. ban88 handles transactions exclusively through bKash, Nagad, Rocket, and Upay. We store your mobile banking number and transaction reference numbers. Your full PIN or password is never collected.

2.3 Usage and Technical Information

When you use ban88, our system automatically records the following information:

• IP address and device type
• Browser type and version
• Time spent on the site and pages visited
• Game session data and betting history
• Login time and logout time

2.4 Cookies and Similar Technologies

ban88 uses cookies to improve your browsing experience and maintain login sessions. Cookies cannot be used to identify you personally. You can disable cookies from your browser settings, though doing so may limit some features.

Section 3

Purposes of Data Use

ban88 uses your information only for specific, lawful, and clear purposes. The main purposes are described below:

Section 4

Sharing Information with Third Parties

In certain circumstances, ban88 may share your information with trusted partners. These circumstances are described below:

4.1 Payment Processors

The information required to complete transactions through bKash, Nagad, Rocket, and Upay is shared with the relevant mobile financial service provider. This information is used solely for the specific transaction and is governed by that provider's own privacy policy.

4.2 Game Software Providers

Our game providers, including Pragmatic Play, Evolution Gaming, and Spribe, may access the minimum information necessary to operate their services. This information is limited to game session verification and result auditing.

4.3 Legal Obligations

Information may be provided when required to comply with a lawful directive from a law enforcement authority or a court order. In such circumstances, we provide only the specific information that has been requested.

4.4 Fraud Prevention Agencies

Relevant information may be shared when working with agencies that specialise in detecting and preventing online fraud. This helps protect the accounts of all users.

Section 5

Data Security Measures

ban88 has adopted industry-standard technical and organisational measures to keep your information secure. The key elements of our security framework are described below:

• SSL Encryption: All data transmitted on our site is secured through SSL/TLS encryption technology, which prevents unauthorised access by third parties.
• Password Hashing: Your password is never stored directly; it is kept in encrypted form using an advanced hashing algorithm.
• Access Controls: Access to user data is restricted to specific authorised personnel only and is strictly managed.
• Regular Security Audits: Regular security reviews of our systems are conducted to identify any vulnerabilities at an early stage.
• Data Backups: Secure backups of data are maintained regularly so that the risk of data loss in any technical incident is kept to a minimum.
• Two-Factor Authentication: The option to add an extra layer of security to account login is provided.

It should be noted, however, that it is not possible to guarantee 100% security for data transmitted over the internet. We take every precaution, but you should also keep your account password confidential and immediately notify our support team if you notice any suspicious activity.

Section 6

Data Retention Period

ban88 does not retain any personal information for longer than necessary. We follow the policies below when determining how long to keep information:

6.1 Active Accounts

All information is retained for as long as your account remains active. This allows us to provide you with uninterrupted service and gives you easy access to your transaction history.

6.2 Inactive Accounts

For accounts that have been inactive for a long period, we reassess the need to retain information. Even after an account is closed, records of financial transactions may be kept for a set period to fulfil legal requirements.

6.3 Requests for Data Deletion

You may request the deletion of your personal information at any time. However, certain information is required to be retained for a set period due to legal obligations. Upon receiving a request, ban88 will respond as promptly as possible.

Section 7

Your Rights

As a user of ban88, you have the following rights regarding your own information. You can contact us at any time to exercise these rights:

To exercise any of the above rights, email us at [email protected] or contact our 24/7 live chat support. We provide assistance in both Bengali and English.

Section 8

Protection of Minors

ban88 strictly provides services to those aged 21 or older. We do not intentionally collect personal information from anyone under the age of 21.

Age verification is a mandatory step in the registration process. If we become aware that information has been collected from a minor, that information will be immediately deleted and the associated account will be closed.

Section 9

Policy Changes and Updates

ban88 reserves the right to change or update this privacy policy as needed. For any significant changes, we will take the following steps:

• The "Last Updated" date at the top of the policy will be changed.
• For important changes, a notification may be sent to the registered email address.
• Continued use of the site after an update will be considered as consent to the new policy.

We recommend that you visit this page regularly and stay informed about any changes.

Section 10

Contact Us

If you have any questions, feedback, or requests regarding this privacy policy, please get in touch with us. ban88's support team is available 24/7 to assist you.